Stays

Support

Record, rank, and remember every hotel you've visited. Here's how to get help.

Get in touch

Questions, bugs, or feedback? We usually reply within a couple of days.

phucuong2005@icloud.com

Frequently asked

How do I rank a hotel?

Search for the hotel and add it, then answer a few quick “which did you prefer?” comparisons. Stays places it in your personal list with a score out of 10.

How do I change my profile photo or name?

Tap your profile picture on the Profile tab to change it. To edit your name or other details, open Settings → Change account info.

How is my data handled?

See our Privacy Policy. Your rankings stay tied to your account, and you choose what to share.

How do I delete my account?

Email us at phucuong2005@icloud.com from your account's email address and we'll permanently delete your account and associated data.